PRIVACY POLICY
General Information
When you visit our website, certain information is automatically collected, such as your IP address, your browser type and version, your operating system and the time of your visit. This information, which does not allow you to be personally identified, is used for statistical purposes to improve our website. When browsing our website, you may also choose to provide us with personal data such as your name, postal address, email address and telephone number.
Identity of the Data Controller
The data controller for the www.hoteldelille.com website is Hôtel de Lille, located at 40, rue de Lille, 75007 France.
Cookies
Our website uses cookies to collect statistical data, facilitate your browsing and personalise your experience. You can configure your browser to block or delete cookies from our website. However, please note that this may affect certain website features.
Technical Cookies Not Subject to Authorisation
These cookies, which are necessary for the proper functioning of the website, do not require your authorisation:
PHPSESSID : User session management.
w360_rgpd : Records your cookie management preferences.
cloudfront : Content delivery.
Google Analytics
Our website uses Google Analytics to analyse website usage and improve the user experience. Although Google Analytics uses cookies, no personally identifiable data is collected. Data is retained for 2 months.
Google Tag Manager
We use Google Tag Manager to centrally manage our website tags. Although Google Tag Manager activates other tags that may collect data, it does not have access to this data.
Links to Partners’ Privacy Policies
For more information on how our third-party partners manage your data, please consult their privacy policies :
Direct Data Collection
We collect personal data directly from you through the following means:
Recruitment Form
When you use our recruitment form, we collect the following information:
First and last name
Email address
Telephone number
Message
CV and cover letter
Newsletter Subscription
When you subscribe to our newsletter, we collect the following information:
Email address
Retention Periods for Direct Collection
Data collected directly is retained for the following periods:
Purpose of Processing | Personal Data Concerned | Retention Period |
|---|---|---|
Responses to requests submitted via the recruitment form | Name, email address, telephone number, message, CV and cover letter | 3 years |
Sending newsletters | Email address | Until the user unsubscribes |
Purposes of Data Collection and Legal Bases
Data collected on our website is used for the following purposes, based on the corresponding legal bases:
Website Improvement: Legitimate interests in ensuring an optimal user experience and the proper functioning of our website.
Statistics: Legitimate interests in analysing website usage and improving our services, when you accept the use of cookies.
Personalisation: Consent, when you accept the use of cookies to personalise your experience.
Communication: Consent, when you voluntarily provide us with your contact details for communication purposes.
Order Fulfilment: Performance of a contract, when you place an order and we need to process this data to provide our services.
Legal Compliance: Legal obligation, when we are legally required to process or disclose certain data.
Purpose of Processing | Personal Data Concerned | Retention Period |
|---|---|---|
Website Improvement | Browsing data | 6 months |
Statistics | Browsing data, Cookies | 2 months |
Personalisation | User preferences, Cookies | 6 months |
Cookie Settings in Web Browsers
The way cookies are managed may vary depending on the web browser you use. Below, you will find links to cookie configuration instructions for the most common web browsers:
By following these links, you will find detailed instructions on how to manage cookies for each browser, including how to block and delete them.
Data Recipients
Data collected on our website may be shared with the following recipients, as necessary:
Hôtel de Lille Entity/Entities: Certain data may be shared with other entities within our group for administrative purposes or to provide our services.
Internal Recipients: Data may be accessible to the relevant departments within our organisation, such as customer service, the marketing department, etc.
Service Providers and Processors: We may share your data with service providers and processors who assist us in providing our services, such as payment service providers, web hosting providers, etc.
Business Partners: If you have given your consent, certain data may be shared with our business partners for promotional purposes.
Data Transfers Outside the EU
We may transfer your personal data to recipients located in countries outside the European Union. When we do so, we ensure that the transfer is carried out in compliance with applicable data protection regulations and that appropriate safeguards are in place to ensure the security of your personal data. For example, we may implement standard contractual clauses approved by the European Commission or rely on approved transfer mechanisms such as the Privacy Shield for transfers to the United States.
Rights of Data Subjects
In accordance with the GDPR, you have several rights regarding your personal data:
Right of access: You have the right to verify the accuracy of data concerning you and to request a copy of the data processed.
Right to rectification: You may request that your personal data be corrected or completed if it is inaccurate, incomplete, ambiguous or outdated.
Right to erasure: You may request the erasure of your personal data in certain cases.
Right to restriction of processing: You may request that the processing of your personal data be restricted.
Right to data portability: You have the right to request the portability of your data in certain cases.
Right to object: You may object at any time, for reasons relating to your particular situation, to the processing of your personal data.
Right to establish post-mortem directives: You have the right to establish directives regarding the fate of your data after your death.
Right to lodge a complaint with the supervisory authority: You have the right to lodge a complaint with the CNIL.
All the rights listed above may be exercised:
Electronically at the following address: reservation@hoteldelille.com
Or by post, addressed to: Hôtel de Lille, 40, rue de Lille, 75007 France